3. SMS / TEXT MESSAGING POLICY

SMS Communication Policy

Treasured Gems Home Care respects your privacy and is committed to transparent communication.

1. Opt-In Consent

Customers opt in to receive SMS messages by:

  • Submitting forms on our website

  • Completing intake forms

  • Providing verbal consent during service inquiries

At the time of opt-in, customers are informed that they are agreeing to receive text messages.

2. Types of Messages

You may receive messages related to:

  • Appointment confirmations and reminders

  • Caregiver updates

  • Service coordination

  • Follow-ups

3. Message Frequency

Message frequency varies depending on services and needs.

4. Message & Data Rates

Message and data rates may apply depending on your carrier plan.

5. Opt-Out Instructions

You can opt out at any time by replying:

STOP

You will no longer receive SMS messages after opting out.

6. Help Instructions

For assistance, reply:

HELP

Or contact us directly.

7. No Third-Party Sharing

We do not share or sell your phone number or SMS consent with third parties or affiliates for marketing purposes.